Refund and Returns Policy

At Purpicks Daily Essentials, we are committed to ensuring that you are fully satisfied with your purchase. Please read the following policy carefully before placing your order.

1. Returns Eligibility

You may request a return if:

• The product is damaged, defective, or spoiled on delivery.

• The wrong item was delivered.

• The product does not match the description on our Site.

Note: Perishable items like Vegetables, Chicken, and Eggs are eligible for returns only if the issue is reported immediately upon delivery.

2. How to Request a Return

To request a return, please:

• Contact us immediately via Email: purepicksblr@gmail.com or Phone: +91 8123269191 | +91 9164808313.

• Provide your order number, product details, and reason for the return.

• Our team will guide you through the return process.

3. Refund Process

• Once your return is approved, we will process your refund within 5–7 business days.

• Refunds will be credited via the original payment method used at the time of purchase.

• Shipping charges are non-refundable, except in cases where we delivered the wrong or damaged product.

4. Replacement Policy

• If a product is defective or damaged, we offer a replacement of the same item at no additional cost.

• Replacement requests must be made within 24 hours of delivery for perishable items.

5. Non-Returnable Items

• Perishable items that are not damaged or spoiled.

• Products that have been tampered with or used.

• Any item not accompanied by a valid proof of purchase.

6. Contact Us

For any questions or issues regarding returns and refunds, please contact us:

Email: purepicksblr@gmail.com
Phone: +91 8123269191 | +91 9164808313
Address: No 5, 4th Cross, Nanjappa Layout, Adugodi, Bangalore – 560030